Privacy Policy

How we collect, use and disclose personal information

We ask you for only the information we need.

We collect only the information we need for the purposes we have identified to you.

We will not sell your personal information

Why we need the information.

Generally, we need to collect personal information to:

- Ascertain your ability to pay invoices that are sent to you monthly, or otherwise.

- Determine your eligibility to rent furniture from us.

We will obtain your permission.

We collect, use or disclose your personal information with your permission.

Your permission may be expressed in writing or be implied and you may give it to us verbally, electronically, or through your authorized representative.

You may withdraw your permission to collect, use and disclose your personal information at any time, subject to legal and contractual restrictions and reasonable notice.

Before we make information available to third parties, we will tell you at the time we obtain your consent, or before we make the information available, who those persons or organizations are, the kind of information we want to share with them and why.

We will limit how long we keep information.

We are responsible for your information.

We will keep your personal information as long as it is necessary. When we destroy personal information, we will use safeguards to prevent unauthorized parties from gaining access to the information during the process.

We will protect your personal information.

We are responsible for all personal information in our possession, so that we can provide you with our product or service. All employees of Dominion Furniture Rental are required to protect the confidentiality of your personal information.

How we protect information.

Access to your personal information is restricted to Dominion Furniture Rental’s employees, who need it to do their jobs.

Your right to access your personal information

Your rights:

You have the right to ask whether we hold any personal information about you and to see that information, as provided by law. You have the right to know:

- how we collect your personal information,

- how we are using it, and

- to whom it may have been disclosed.

How to request an update or correction:

If you believe any of the information we have collected about you is incorrect or incomplete, you have the right to ask us to change it. If you show that your personal information is inaccurate or incomplete, we will make the necessary changes.

If you feel we have not dealt with your request to your satisfaction, you can follow our complaint resolution procedures.

How to register complaints:

You may register a privacy-related complaint by contacting Dominion Furniture Rental’s Privacy Officer. We will explain Dominion Furniture Rental’s complaint procedure to you and investigate all complaints. If a complaint is justified, we will take all appropriate steps to set the situation right, including changing our policies and practices if necessary.

For more information, please contact Dominion Furniture Rental’s Privacy Officer at (416) 469-5175 or by email:

info@domfurnrent.com

Dominion Furniture Rental’s Privacy Code

Principle 1 -- Accountability

Each employee of Dominion Furniture Rental is responsible for personal information under his or her control and will comply with this Code.

Principle 2 -- Identifying Purposes

The purposes for which personal information is collected shall be identified before or at the time the information is collected.

Principle 3 -- Consent

The prior knowledge and permission of the individual are required for the collection, use or disclosure of personal information, except for legal or security reasons.

Principle 4 -- Limiting Collection

The collection of personal information shall be limited to that which is necessary for the purposes identified. Personal information shall be collected by fair and lawful means.

Principle 5 -- Limiting Use, Disclosure and Retention

Personal information will not be used, disclosed or retained for purposes other than those for which the information was collected, except with the permission of the individual, or as permitted or required by law.

Principle 6 -- Accuracy

Personal information shall be as accurate, complete and current as is necessary for the identified purposes for which it is to be used.

Principle 7 -- Safeguarding Information

Personal information will be protected by safeguards appropriate to the sensitivity of the information.

Principle 8 -- Openness

Dominion Furniture Rental will make readily available to its customers and employees specific information about our policies and procedures relating to the management of our personal information.

Principle 9 -- Individual Access

Upon request, an individual will be informed of the existence, use and disclosure of his or her personal information and shall be given access to it. An individual will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.

Principle 10 -- Handling Customer Complaints and Suggestions

Individuals can address any complaint regarding compliance with the above principles with our Privacy Officer. See email link below:

info@domfurnrent.com